Tag Archives: community development

On the Tyranny of Participation

Participation: The New Tyranny? was so good. I so rarely find books on international development so good, Hamdi and Kaplan are maybe rare exceptions, but this raised so many of the real issues with participatory  development and action. Above all, the way it has been stripped of its radical, emancipatory content and understandings of structural power (though interwoven here is more discussion of some of the micro-levels of power as well, what we internalize…). I would hope that we could now start discussions of community development with this book in mind and just build on it — whether international or home grown. I am still bemused at how little the two talk to each other, another enduring effect of racism and empire. Sadly, too, I was listening to a panel on international development all about co-production just a few weeks ago, and really ‘co-production’ is just this repackaged. You hear it all over the damn place these days. But no one there really spoke at this level of thinking, I don’t think they could have read it. They stumbled in this direction instead. Rather tragic.

Anyway.

Cooke, Bill and Kothari, Uma ‘The Case for Participation as Tyranny’, 1-15

The editors write:

Our primary aim with this book is to provide a set of more rigorous and critical insights into the participatory development discourse than has hitherto been the case, through a conceptual and ideological examination of its theory, methods and practices. (2)

They identify three sets of tyrannies (their words, my bullet points):

  • Tyranny of decision making and control – does it override existing legitimate decision-making processes?

  • Tyranny of the group – do group dynamics lead to participatory decisions that reinforce the interests of the already powerful?

  • Tyranny of method – Have participatory methods driven out others which have advantages participation cannot provide? (7-8)

These are the questions everyone should be checking their practice with, right? Especially when an ‘expert’ is coming into a new community they don’t perhaps fully understand, and where there is no trust.

Some of the potential overarching problems they identify:

…the naivety of assumptions about the authenticity of motivations and behavior in participatory processes, how the language of empowerment masks a real concern for managerialist effectiveness; the quasi-religious associations of participatory rhetoric and practice; and how an emphasis on the micro level of intervention can obscure, and indeed sustain, broader macro-level inequalities and injustice. (14)

Exactly right. I thought perhaps I might stop here with the intro, that the case studies from around the world wouldn’t be as important. But they are amazing, and I am fascinated with their range, and how each of them illustrates one or another of the basic issues that arose for us working in LA, though of course with a richness all their own and very different specifics around the context and politics and the kind of requirements on funding (though somehow not that different) and the exact brand of prejudices development figures might be starting with. So. The chapters.

David Mosse: ‘People’s Knowledge’, Participation and Patronage: Operations and Representations in Rural Development’, 16-35

I liked the summary from the introduction:

‘local knowledge’, far from determining planning processes and outcomes, is often structured by them. For example, what in one case was expressed as a ‘local need’ was actually shaped by local perceptions of what the agency in question could legitimately and realistically be expected to deliver. Indeed, participatory planning’ may, more accurately, be viewed as the acquisition and manipulation of a new ‘planning knowledge’ rather than the incorporation of ‘people’s knowledge’ by projects. 8

That catches it in a nutshell, but to add some more depth because I loved this interrogation of both knowledge and planning:

The critical point is that what is taken as ‘people’s knowledge’ is itself constructed in the context of planning and reflects the social relationships that planning systems entail. As Long and Villareal point out, knowledge must be looked at relationally, that is, as a product of social relationships and not as a fixed commodity. (17)

Mosse describes participatory processes as particularly ‘subject to the effects of dominance’ because they are public, often with authority figures and outsiders present, and there is a lot at stake in controlling the outcomes. (19) He continues to look at how local hierarchies operate, how communities try to use the language of planning and work within a project framework and their understandings of both its limits (what solutions or resources are available) as well what kinds of action it considers to be legitimate, these can be manipulated to address what they feel are the real needs, though this may not be openly discussed. Because of course people do this, they aren’t stupid.

What Mosse describes is how people manipulate a system to their own ends, but pf course the organizations facilitating that system are doing likewise — this process is used to legitimate and advance their own agenda and of course must quantify its successes, number its activities, justify its spending. It’s complicated. ‘Participatory’ does not always mean better. It can serve to advance technocracy and bureaucracy as much as to combat it.

Cleaver, Frances ‘Institutions, Agency and the Limitations of Participatory Approaches to Development’, 36-55

Cleaver writes of participation as an act of faith with three main tenets:

that participation is intrinsically a ‘good thing’ (especially for the participants); that a focus on ‘getting the techniques right’ is the principal way of ensuring the success of such approaches; and that considerations of power and politics on the whole should be avoided as divisive and obstructive. (36)

Blimey. Not wonder shit is going wrong. She notes how different this is from roots in radical empowerment a la Freire:

associated with both individual and class action, with the transformation of structures of subordination through radical changes…The model of ‘participation’ implied is of development practitioners working with poor people to struggle actively for change.

But she continues:

Sadly, such ideas are ‘rather out of fashion in development’ outside of feminist scholarship and the Latin American participatory tradition. (37)

So sad. I loved too how she lists just how much else is missed, where the focus is misplaced. This is particularly apt for communities I’ve worked in:

‘Participation’ in development activities has been translated into a managerial exercise based on ‘toolboxes’ of procedures and techniques…This limited approach to participation gives rise to a number of critical tensions… While we emphasize the desirability of empowerment, project approaches remain largely concerned with efficiency. While we  recognize the importance of institutions, we focus attention only on the highly visible, formal, local organizations, overlooking the numerous communal activities that occur through daily interactions and socially embedded arrangements. … The time is ripe for a critical re-analysis of ‘participatory approaches’. (53)

Hildyard, Nicholas; Hegde, Pandurang, Wolvekamp, Paul and Reddy, Somasekhare ‘Pluralism, Participation and Power: Joint Forest Management in India’, 56-71

I loved this one, connecting the very different ways people understand both their relationships to their environment and to society. I’m reading a collection of essays by Winona La Duke at the moment, and this rings so true…

For Forest Department officials, forests may be what pass across their desks, for villagers they represent secure water supplies, the availability of fodder for animals, medicines for friends or family, places to play or sources of spiritual power. Similarly, ‘participation’ covers a spectrum of meanings: for many project managers, it may signal a means to cut costs, secure cheap labor or co-opt opposition; for marginalized groups, by contrast, it is a right–both a means to an end and an end in itself. (56)

The authors brilliantly shows how the most ‘participatory’ processes occurred where villagers were already organized and had already ‘taken matters into their own hands’, a kind of after the fact legitimization (62). Part of this victory has involved showing the corruption and inefficiency of the Forest Department, but in turn this has been manipulated by other interests desiring privatization — how the issue ultimately gets framed will be a political battle and determined by power and will…

John Hailey ‘Beyond the Formulaic: Process and Practice in South Asian NGOs’, 88-101

This, to me, is both brilliant and painfully stating the obvious. An obvious thing that can never be stated too often. It points to the way that formulaic use of tools and techniques can result in formulaic responses — that more depends on relationships as well as personalities than the tools in the box. (59)

The case studies presented here show the importance of long-term commitment to communities and to such relationships, the need for years — YEARS — of building trust and ‘walking and talking’ with communities. Of course, I say, of course it takes years. But it just needs to be repeated and repeated and repeated, because funders never like you to work this way.

The article goes on to look at what discourse of participation says about those promoting it and why they might do so — it’s not pretty, because of course it emerges from the cold war, discourses of Western democracy. It is essentially designed to undercut more radical interpretations and participatory action and to wipe out any leanings towards revolt. No wonder a model is promoted that won’t work.

Taylor, Harry ‘Insights into Participation from Critical Management and Labour Process Perspectives’, 122-138

They discuss how the word ‘participatory’ is being used to give:

the “sense” and warm emotional pull of participation without its substance, and thus an attempt to placate those without power and obscure the real levers of power inherent in the social relations of global capitalism. (125)

Instituting participation at a certain, limited level shuts down more radical demands and potential for more radical democratization. They give the example of the move from direct control of Taylorization to more internalised control involved in more participatory post-fordist structures. I liked this:

Participation is only radical if there is a ‘challenge from below’ (136)

Kothari, Uma ‘Power, knowledge and Social Control in Participatory Development’, 139-152

More about the constructions of knowledge, and more in the sense of a warning, how it can all go wrong. Which is needed, and its needed to be mindful of it:

…knowledge is culturally, socially and politically produced and is continuously reformulated as a powerful normative construct. Knowledge is thus an accumulation of social norms, rituals and practices that, far from being constructed in isolation from power relations, is embedded in them (or against them). However, the creation of dichotomies of power within participatory discourse (the haves and the have-nots) allows the revealing of power not as a social and political discourse or as embodied practice, but only as manifest in material realities. Thus participatory approaches can unearth who gets what, when and where, but not necessarily the processes by which this happens or the ways in which the knowledge produced through participatory techniques is a normalized one that reflects and articulates wider power relations in society. (141)

Participation can thus lead to continued dominance, to the

reification of social norms through self-surveillance and consensus building, and that it “purifies” knowledge and the spaces of participation in terms of how it demands certain kinds of performances to be enacted’. (142)

On the other hand, Kothari notes a:

general failing among development practitioners to recognize or acknowledge the capacity of individuals and groups to resist inclusion, resist projections about their lives, retain information, knowledge and values, and act out a performance and in so doing present themselves in a variety of ways. (151)

I think evolving a genuinely emancipatory practice over years in the community can overcome all of this, is in fact the only real way to do so, but that superficial processes run by people with such blindnesses…well. It is hard to find hope in them. This leads us to the penultimate chapter:

Mohan, Giles ‘Beyond Participation: Strategies for Deeper Empowerment’, 153-167

It looks at postcolonial critiques and imagines a new participation:

‘Participatory development could follow these notions of hybridity that acknowledge that inequalities of power exist, but looks at this productively rather than attempting to minimize a differential which cannot be readily removed. the first move is to acknowledge that those we view as powerless are not (cites Rahnema 1992, and Scott 1990) (164)

This helps us move beyond patronizing attitudes, imagining resistance as only a subject outside of and against power structures.

Over all a brilliant volume to return to, because I didn’t even get to everyone in this post…

[Cooke, Bill and Kothari, Uma, eds. (2004) Participation: The New Tyranny. London: Zed Books.]

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Alinsky on Existing Community Organization

I’ve been thinking so much lately about community and connection and reading so much about poverty and place and feeling so strongly about how wrong most of these authors get things looking into neighbourhoods from the outside and seeing only the absences of things, so I found this little snippet particularly interesting in Saul Alinsky. It’s a lot about seeing what is actually in front you, understanding that you are not operating in some kind of vacuum or emptiness, that organisation exists even if not in the form you expect or recognise.

The ghetto or slum in which he is organizing is not a disorganzied community. There is no such animal as a disorganized community. It is a contradiction in terms to use the two words “disorganization” and “community” together: the word community itself implies an organized, communal life; people living in an organized fashion. These people in the community which concern us may have experienced successive frustrations to the point that their will to participate has seemingly atrophied. They may be living in anonymity and starved for personal recognition. They may be suffering from various forms of deprivation and discrimination. They may have accepted anonymity and resigned in apathy. They may despair and feel hopeless about their children inheriting a little better world. From your point of view they may be representing a very negative form of existence, but the fact is that they are organized in that way of life. Call it organized apathy or organized non-participation, but that is their community pattern. They are living under a certain set of arrangements, standards, accepted modus operandis and a way of life. They may in short have surrendered – but life goes on in an organized form; even if it is as Thoreau described about most lives as being one of “quiet desperation.”

Therefore, if your function is to attack apathy and create citizen participation it is in actual fact an attack upon the prevailing patterns of organized living in the community. Here I would like to state my first proposition; the first function of community organization is community disorganization. Disorganization of the accepted circumstances and the status quo of the arrangements under which they live. These circumstances and arrangements must be disorganized if they are to be displaced with changed patterns providing the opportunities and means for citizen participation. All change means disorganization of the old and organization of the new.

This is why the organizer is immediately confronted with conflict. (115-116)

I am rather fascinated by this. I think he is missing here all the ways the women at least are more positively organized amongst themselves to work and keep the home together and keep an eye on the kids and find out about sources of support and all those things they have traditionally had to do and that often require help, particularly at the time Alinsky was working. And again, he overplays the conflict, always, there are other ways to go about this. But this is still worth thinking about, making sure you understand the patterns that exist, how people are surviving, seeing the strengths there and seeing what might hold folks back. Particularly important, it seems to me, is understanding that in how disrupting old patterns you better be damn sure you are building stronger, more supportive patterns in their place.

Allan Kaplan on Development–Power–Justice

Allan Kaplan - The Development Practitioners' HandbookIt’s rare I read books on development, having a deep distrust of so much of the field — only cemented after reading Allan Kaplan’s The Development Practioner’s Handbook. But that is because of his own critiques of his own field. What he himself has written is a sensitive and nuanced exploration of how  development can be facilitated (never forced, imposed, pushed), and how conscientization in the Freirean sense can occur. This is why I found it praised so highly in Nabeel Hamdi’s work, which brought it to my notice.

I haven’t quoted any of the insets, lyrical memories of his first development post, what went wrong and what went right, the process of learning what he is writing about. But I did love them.

Before looking at what a righteous and revolutionary development can be, let’s first have a taste of what development a la World Bank, IMF and multiple international aid agencies has brought and has meant, because that shouldn’t be forgotten:

Thus after over that 30 years of international development practice and theorising, problems of unemployment, housing, human rights, poverty and landlessness are worse than ever. (ix)

What has international development meant for the most part?

First, development is not growth. Development implies structural change with respect to the whole system. The modernisation approach equates development unequivocally with growth in GNP; the status quo is to be maintained while growth leads to development. Moreover, development is seen as a continuous process; there is no sense of timing, of the recognition that a particular level of development will be maintained until a structural crisis leads to a sudden leap to a new level. Modernisation theory assumes that development moves along a smooth and continuous upward path; there need be no radical shifts, nothing which will rock the boat or disturb the status quo. Indeed, development (as modernisation) was seen by its proponents as the instrument with which to maintain the status quo…(35)

Small wonder that Wolfgang Sachs and colleagues,…note that ‘the idea of development stands like a ruin in the intellectual landscape’; they maintain that the development epoch is crumbling under the weight of delusion, disappointment, failure and crime, and ‘the time is ripe to write its obituary.’  (x) (Sachs ed. The Development Dictionary: A Guide to knowledge as Power (Johannesburg: Witwatersrand University Press, 1992)

But the process of working with people and organisations so they are able to step into their own power and define their own lives and surroundings — now that is something altogether different. that is what Kaplan is about and there is much to learn here. I’m in the midst of article writing, so this is more a string of quotes than usual, divided up by Kaplan’s own chapter headings as they were useful in outlining the key concepts.

Natural Processes

We can learn about development through observing it as a life process, more specifically as a biological process. (2)

I am always a bit dubious about metaphors that use biological life to explain social life, and that never quite left me in this chapter just as it never left me entirely through the whole of Emergence or Capra’s The Hidden Connections which build on a very similar conceit. But there were a few things I did very much like, like the acknowledgment that while growth and development are often conflated, but

growth is in fact one element of development. Growth is quantitative increase; development implies qualitative increase and qualitative transformation (from one state to another). (3)

I also love the emphasis on the time required — funders and heads of organisations never fucking get this at all.

…development is a process in time….it is a vital observation, for it should bring with it the correct attitude towards developmental processes — that of respect and humility. Development needs time, and flows with the rhythm of time. It cannot be forced, imposed or created. That is not to say that we cannot affect it; indeed , the development practitioner must seek to influence the process of development.

Over and over again the reminder to throw arrogance out the window.

But the appropriate stance becomes one of facilitation rather than force; nurture rather than imposition; respect rather than arrogant presumption. We cannot cause development, we can only nurture the development process. (3)

A few other truths I quite liked:

This reveals another distinguishing characteristic of development: it is irreversible.  (3)

and this:

Contrary to what we often take for granted, the process of unfolding, the movement of life as maturation or development, is discontinuous. It proceeds in a stepwise fashion rather than a smooth, continuous ‘upward’ motion. It proceeds, in fact, from structural crisis to structural crisis. (6)

And above all, both the difficulties and the rewards:

how else other that through critical turning points can we shake ourselves our of our comfortable habits, overcome our resistance to change and move on? This, I believe, is what is sometimes referred to as the miracle of suffering.

This is where this connects to so much literature I am now reading on struggle and social movement and why things happen when they do. This is one of my favourite insights:

Development is not so much the pain of taking on the new but the pain of letting go of the old. (8)

Every step taken in development, every process of transformation, entails a death so that something new can be born. And the process of death and rebirth, the process of development, entails the overcoming of just such resistances, so that new energy can be released. (11)

It is also a process with no end point, and a process that pain is part of — so how do we create healthy spaces for that, support each other through it?

In the realm of human development at least, development does not have an end-point — we are always in a state of becoming.

In addition, pain is an integral part of development and cannot be avoided. It is not only, as we have seen, the spur to further development. It is also often the consequence of a particular developmental phase in the service of future development. This is not said to idealise pain, but rather to emphasis that its occurrence should not be denied or repressed. (15)

Paths and Destinations

Kaplan argues for a rather linear development, part of the metaphor of the life process. But I suppose ultimately it is circular in taht it is repeated over and over again, so could still fit the popular education model of the spiral:

People, as they move through life, move from the phase of dependence, through independance to interdependance. (19)

He uses this to base an interesting critique of Freire that doesn’t fit within my own understanding of his work:

In Paolo Freire’s terms, development occurs when one moves from dependence to a critical consciousness; the ability to analyze circumstance, to question existing reality, and to say no. This, however, only corresponds to the stage of independence. I am saying that this is only partial development, and that interdependence is a phase beyond. (22)

I don’t think that Freire fits into this box, though perhaps practitioners have indeed put him there. Still, I think there are some interesting things raised in this comparison of independence and inter-dependence.

These are the problems Kaplan sees  with the  ‘independent phase’:

The mode of denial with which it is associated, the mode of critique which is inherent in defining oneself by rejecting that which one is not, generates a new type of dependency. It is reactive, dependent on its opposite for its own definition. It asserts itself against a given reality, rather than in and of itself. (26)

So what is interdependence? A phase that Kaplan goes on to call ‘Organisational consciousness…that phase which I have characterised as ‘maturity’ in the individual. It is the ability to act decisively within the realm of uncertainty, to continually seek the balance between polarities. (25)

Consciousness implies objectivity and the faculty of self-reflection. It is the realm of true freedom, devoid of prejudice. It is the realm of responsible freedom; individuality coupled with respect, care and active membership of the collective. The process of development is the means towards increasing consciousness, thereby increasing humanness. (29)

I don’t know we can be devoid of prejudice, but we can aspire to get there, and know ourselves better as we try.

Social Development as Growth and Revolution

…both our current problem and our future project should be an educational practice whose fundamental purpose is to expand what it is to be human and to contribute to the establishment of a just and compassionate community within which a project of possibility becomes the guiding principle of social order.
–Roger Simon ‘Empowerment as a pedagogy of Possibility’ (32)

I love that quote. I also love Allan Kaplan’s acknowledgment of this:

Poverty is not simply a function of the poor, the powerless, the marginalised. It is as much, some would say more, a function of the rich, the powerful, the few in whose hands resources and decision-making concentrate themselves. (37)

Then there is what to my eyes is a strange critique of the ‘political economy’ approach and Freire, describing them as unable to leave the phase of independence or continue along the path of critical self-consciousness. Kaplan seems to assume that for Freire this would suddenly stop at a certain point that isn’t far enough, that winning revolutions would just result in new people taking power and abusing it, getting stuck in a paradigm of us and them, with no criticism possible as the revolution consolidates.

Ultimately he writes:

The similarities between modernisation and political economy theories speak to the same need. Both paradigms stress modernity and economic growth. In both developed and underdeveloped communities, the near exclusive emphasis on these two factors give rise to increasing poverty and marginalisation, environmental rape, social fragmentation and violence, and a crisis of meaning.

The advent of contramodernisation perspectives hearalds the search for a new meaning with respect to the development process. (46)

From all of the many books by Freire I have read, there seems to me no obvious link here in theory, only in the vicissitudes of practice in a world bent on destroying revolutions and uprisings and anything resembling structural change. But to return to what to Kaplan himself offers….

Development as the building of civil society

His proposal for moving beyond the phase of independence towards interdependence. Opens with a curious discussion of power, and what he calls the ‘myths’ of revolution and growth.

Kaplan begins with Glyn Roberts’ definition of development: “Development is the more equal distribution of power among people.’ For Roberts three different kinds of power exist: political, economic and cultural — Kaplan’s critique is that this is stuck in ideas of power ‘over’ or ‘against’ (52).

Keeping this idea of power over means in independence phase the coercive nature of power is not addressed, power blocks remain though the players change, means development can only go so far.

He gives the story of the Maccabee revolt, where one brother was prevented from fighting, from being tainted by the war to remain clear of its ravages so that he could become lawgiver at the end.

I struggle with this idea of purity and taint, even as I know full well that taking life in war changes people, tends to harden them, makes them more rigid in their beliefs. I still think it’s more complicated, but to return to the main argument.

Kaplan takes Scott Peck’s identification of a different form of power:

‘Spiritual power…resides entirely within the individual and has nothing do with the capacity to coerce others…It is the capacity to make decisions with maximum awareness. It is consciousness.’ (55)

Put another way, development moves from independence to the phase of interdependence when, having gained the critical power of independence, we are ’empowered’ enough, secure enough in ourselves, to transgress boundary lines,to recognise our limitations and constraints and the realities of our dependence on others, and to work beyond the attitude of ‘us and them’ into the attitude of ‘we’. We are all in this thing called life together. There is no one ultimate theory, no ultimate paradigm, no ultimate ideology, no ultimately correct political party, clique or social movement. To move beyond the crisis generated by independence we need to relearn humility. Not the subservient humility of the phase of dependence, but the conscious humility of interdependence. (56)

It is all about self-reflection and questioning. I wonder whether this can exist in our world without protection from the means of coercion by the kind of power wielded by empire. But still agree with this:

It seems to me that the only way to mediate such a situation, once a significant level of independence has been attained, is through the promotion and facilitation of a strong civil society, one which can curb the hegemonic forces contained in the various power spots which accumulate and grow. (59)

There is a lot to think about here in terms of creating a truly participatory society where people have power over their own lives and the world around them.

A New Stance

It is not reconciliation of compromise which is the essential note of organisational consciousness. Rather, it is the holding of the conflict between opposites as conflict. The ability to hold opposites as opposites , in conflict. Not to reconcile or compromise, but to see both s true at the same time, or at least to see both as embodying aspects of the truth.

Put slightly differently, we attempt to find harmony not through eradicating conflict but through dancing with conflict. We do not look for resolution of the conflict, but rather recognise the creativity which the conflict brings. (70)

I do love this…that certain kinds of conflict are positive (and again, I think this minimises the damage that capitalism does, that development a la world bank and IMF do and how other things can flower despite that).

Until we wander in the dark, embrace the chaotic uncertainty of the places of transition which lie between the worlds of certainty and action, until then we will not be able to embrace the freedom of movement necessary to a state of interdependent or organisational consciousness. (77)

I do think this is also true — and perhaps where an outside practitioner is most useful — someone comfortable and used to holding these things together and allowing new things to grow.

The Practice of the Development Practitioner

As their essential task, development practitioners assist in bringing individuals, organisations and societies to power. They intervene in people’s processes such that they are able to realise their power, and, ultimately, enable people to act out of a centre of awareness and objectivity. Development practitioners collaborate with people in the claiming of their rights, and facilitate their recognition of responsibilities. They facilitate their development towards a more human, purposeful and conscious future, and work through organisations and communities towards the actualisation of a conscious society. (85)

Hell yes to all this. He lists the methods  — and the list is very familiar (except for the rural bits, the only thing reminding you this is about a different kind of development than what we did in South Central L.A.):

Rapid rural appraisal, participatory rural appraisal, participatory research, community mapping, strategic planning, vision building, cooperative development, various forms of problem identification and analysis, project planning and implementation, project monitoring and evaluation… (86)

For Kaplan it’s ultimately all about developing instituional capacity and a stronger civil society — I myself am more inclined to think it is more about developing dense webs of connection and support with multiple smaller groupings alongside more formal organisation, but agree with this:

Ultimately the task is to facilitate an increase in the power and consciousness of social grouping. to leave them in a better condition than they were in before, with more capacity to control their world, their context and themselves. But particularly to maintain a condition of awareness and to be able to respond creatively and responsibly to approaching challenges. We arrive then at a picture of the practice of the development practitioner as being the facilitation of the institutional capacity of those institutions forming the building blocks of civil society. (88)

I think there is also something to these phases as well — it takes years sometimes for people to fully step into their own skin and take the power that is theirs:

During the phase of dependency development practice will consist in part of resource provision and activism. As independence is attained these are replaced by the facilitation of clients to come into their own power, and the building of organisational capacity and the provision of training. With the move to interdependence the role of the practitioner becomes the facilitation of the client’s ability to self-reflect, self-regulate and to take conscious control of its own processes of improvement and learning. (102)

The art

This is my favourite line of the whole book, and actually, all skill and learned technique aside, if people working in community development could just manage this, they would probably do all right:

We need to work with a certain awe and wonder for each unique path with which we are privileged to interact. (112)